Elements of Healthy CHAT: Summary
Healthy CHAT / Section Two: Summary
The following video reiterates the four elements of a Healthy CHAT
Interactive
Quiz
Tips for having an effective opportunistic Healthy CHAT
When giving opportunistic advice on unhealthy risk behaviours in healthcare, you will need to think about:
Asking the right questions
- Use exploring questions
- Try to avoid closed-ended (yes/no) questions
- Keep it simple
- Make it relevant
Building
rapport
- Use the right tone
- Be respectful
- Be encouraging
- Listen attentively
Being
motivational
- Work with the person to find the right solutions for them
- Focus on what would work and when
- Use a health coaching approach
- Be person-centred
- Incorporate the person’s point of view
- Be strengths-based
Cultural
aspects
- Aboriginal people may prefer to avoid direct eye contact
- Sit at the same height
- Some people may prefer certain things to be discussed with a healthcare worker of the same gender
- Ask if the person would prefer an Aboriginal Health Service
- Use interpreters if necessary
This video includes these elements in practice.
Things to avoid:
- Using language that appears to blame the individual
- Giving out too much information in one go
- Telling the person what to do
- Using medical jargon or acronyms