Elements of Healthy CHAT: Hear
Healthy CHAT / Section Two: Learning About Healthy CHAT
what the person has to say.
Listen to what the person is saying and if they might want to hear more.
Read their body language and look for non-verbal cues.
If they are not interested, take a step back and ask is there anything that they would like to change, if not exit the conservation on this topic. Invite these Individuals to ask questions at any time in the future.
Notice in this video how the healthcare worker was actively listening and looking for nonverbal cues from the person discussing their alcohol consumption. The person was engaged in discussing this lifestyle choice so you would now move onto the next element Advise.
If a person indicates that they are not currently interested in discussing this lifestyle choice, use an exit strategy to finish the conversation. This discussion can be revisited at another point of time as we know there are different stages of readiness to change. This video demonstrates how to exit a conversation when a person isn’t ready to discuss their current lifestyle choices.