A Healthy CHAT
Healthy CHAT / Section One: Introduction
Supporting change through Healthy CHAT
Healthy CHAT aims to raise awareness of and assess a person’s willingness to engage in further discussion about healthy lifestyle choices.
- It is usually given opportunistically and may be linked to the reason why the person has come to see you (but not always).
- Is part of service delivery during routine day-to-day contact. REF
The Royal Australian College of General Practitioners (2015). Smoking, nutrition, alcohol, physical activity (SNAP): A population health guide to behavioural risk factors in general practice, 2nd edn. Melbourne.
- It is informal and is more about conveying basic health messages and knowing where to refer people for further support. REF
Shepherd, M., & Lester, C. (2012). Every Contact Counts: Encouraging public service workers to provide health advice during day to day contact with members of the public. Technical Report, Public Health Wales.
A Healthy CHAT should take no more than 3-5 minutes and broadly follows this structure:
Section Two of this learning module goes through the elements of Healthy CHAT in detail.
Healthy CHAT has been co-designed with consumers of community health services and healthcare workers to ensure it is appropriate and relevant for the Australian community.
The key principles of a Healthy CHAT are:
“I make sure that any Healthy CHATs I have with people are person-centred around their needs.”
“I am more likely to listen to healthcare workers who have good communication skills and don’t use medical jargon.”
“I try to be opportunistic; Healthy CHATs can take place anytime I have contact with a person accessing my service.”
“I can use Healthy CHAT with most people I see, as the advice I give is simple and not discipline-specific.”
“It’s important to me that the advice I give is evidence-based.”
“I really notice when healthcare workers listen to me and respect my decision not to change.”